Account Manager

We are searching for a highly motivated humans to join our Accounts team. The Account Manager will be responsible for maintaining our clients’ accounts and serve as our main point of contact.

Our ideal candidate will have a passion for helping others and a drive for providing exceptional customer service depicting the characteristics of our brand, Traqué. Applicants should also be comfortable working with canva, spreadsheets and other organizational software like slacks, airtable, google…  If this sounds like you, apply today and grow with us!

Position: Account Manager (especially ones choose to exit high-paced agency for more sustainable working environment);

Quantity: 2 persons

  1. Job Description:
  • Build and maintain strong relationships with customers, connecting with key business executives and stakeholders and preparing sales reports;
  • Develop and execute business plans;
  • Consulting corporate clients on Traqué products and services, or Traqué’s partners can provide. Identify clients’ needs and find effective solutions;
  • To be an effective, smooth while working between customers and other departments in the company;
  • Briefing the ideas and requirements from customers to relevant departments (design, production, finance, coordination);
  • Following the progress of the customers’ order, take the responsibility to deliver the order on time;
  • Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors;
  • Develop new business with existing clients and/or identify areas of improvement to meet sales quotas;
  • Being a brand ambassador: transferring Traqué’s spirit, communication, and brand values ​​to customers;
  1. Responsibilities:
  • Ensure regular sales;
  • Actively looking for new customers (besides the assigned customer source);
  • Updating sales reports on a weekly, monthly, quarterly and yearly basis;
  • Participate in training and coaching courses with the team;
  • Proactively plan contact and work with current and potential partners of the company;
  • Proactively propose ideas for design, business, cooperation, and operation;
  • Actively learn about trends, techniques and specialized knowledge;
  • Actively participate in activities and events related to the company’s work.

3. Join us if you are:

  • Internship or professional experience in a sales or customer service role
  • Understanding the creative design industry in particular; understand the company’s differentiation and client segments;
  • Knowledge of social networks and online tools;
  • Good sense of aesthetic;
  • Fast learner;
  • Friendly, engaged, curious and highly self-motivated;
  • Analytical minded, effective communication and interpersonal skills;
  • Strong written and verbal communication skills in both English and Vietnamese language;
  • Organizational skills and good attention to detail
  1. Benefits:
  • Allowances (negotiable) for Internship;
  • And competitive salary with allowances for experienced candidates (especially ones choose to exit high-paced agency for more sustainable working environment);
  • Flexible working hours and workplace;
  • Training & Personal growth roadmap;
  1. How to apply

Send email to with subject mail: [AMI] YOUR NAME

More information about Traqué


Facebook : Traqué Wedding Paper – Traqué Studio – Traqué Cafe.Work.Shop

Instagram: @traquestudio

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